Unofficial passenger guide
Airport services
Special assistance, lost and found, and the lounge.
Special assistance (reduced mobility)
The terminal has ramps, tactile flooring, lifts, accessible seating and accessible restrooms, plus assistance counters and parking and drop-off zones.
- Pre-booked wheelchair: book through your airline, then wait at the dedicated space near the drop-off point.
- Not pre-booked: use the paid wheelchair service at the counter.
- Staff at the dedicated space can help on site.
No direct helpline is listed for this service. Use the customer care numbers.
Lost and found
- Lost on an aircraft: contact the airline.
- Lost in the airport: contact the airport Lost & Found office, Ground Floor, Forecourt.
- Phone 1800 889 7000, email lostandfound@niairport.in. Listed hours: daily 10:00 AM and 5:00 PM.
| Item type | Kept for |
|---|---|
| Perishables, sealed food, chocolates, holy water | 24 hours |
| Neck pillows | 48 hours |
| Most other items, including phones, laptops, jewellery, cash, documents, passports, IDs, power banks and chargers | 30 days |
Lounge
The lounge is on Level 0 near the boarding area, after security. It offers comfortable seating, light meals, beverages, Wi-Fi, charging points and freshening-up facilities. Access is through airline memberships, partner programmes or pay-per-use. Prices are not published.
Source: information summarised from the official airport page, checked 12 October 2026. Details can change; confirm before you travel.